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Video: Why You May Need a Secure File Transfer

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Key Questions to Ask Before Considering a Hybrid Fax Solution

  
  
  
  
  
  

All "Hybrid Fax" systems are not created equal. There are really significant differences between vendor approaches and what they call "Hybrid" that any potential buyer needs to be aware of. The following questions should help to flush out the real differences:

Biscom's Chairman, S.K. Ho Named 2012 All-Stars Technology Luminary

  
  
  
  
  
  

Healthcare IT News Article: Getting The Fax Straight

  
  
  
  
  
  
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An excellent article in Healthcare IT News (8/2012) on how fax remains the predominant form of communication for 63% of healthcare providers with experts saying fax will continue for decades. This article also begins to explain why.

2012 Summer Olympics: The Growing Challenges of a Mobile World

  
  
  
  
  
  
2012 summer olympics

I bet you’re wondering what Biscom and the 2012 Summer Olympics have in common. Well, with mobile users and mobile applications on the rise, supporting telecommunication needs will become increasingly challenging, especially during world events such as the Olympics.  Thinking back to Beijing four years ago, this article puts it into perspective:  “smartphones were a rarity, “iPad” wasn’t a word heard outside of Apple, and Facebook was something just a few college kids used.”

Simpler and Non-stop Business Continuity for Enterprise Fax

  
  
  
  
  
  

For 26 years, Biscom has focused on large enterprise accounts with mission-critical, high volume fax applications.  From that experience, we knew it was critical to design reliable, "always-on" fax systems that were also simpler for end-users and administrators to use.

BankLiberty Turns to Hosted File Transfer Solution - Biscom Delivery Server

  
  
  
  
  
  
This is a great story about BDS in a software as a service (SaaS) environment. BankLiberty was looking for a faster, more secure, and more efficient way to send their confidential information out. KDSA Consulting, our partner in North Andover, MA, hosts our secure file transfer solution in their datacenter, handling the back end so our customers don't have to worry about hardware, software, and network connectivity.

My favorite quote in the article, by network administrator Dan Hagstrom, was when he said that "the results in 2010 have been transformative. It's changed the way that we can communicate with the outside world."

RSA Conference 2010

  
  
  
  
  
  
Just got back from the RSA conference in San Francisco last week. It was quite a show -- some heavy hitters were in attendance, including Secretary of the Department of Homeland Security Janet Napolitano, FBI director Robert Mueller, and a very cryptic NSA spokesperson. For you geeks out there, Whifield Diffie, Martin Hellman, Ron Rivest, Adi Shamir, and David Chaum played big parts in the keynotes and panels. It was interesting to see both the public and private sectors well represented here compared to previous RSA conferences, and there was definitely more openness between the two. The paranoia level was high, with many keynotes commenting on organized cybercrime, cyberwarfare, cloud security. Janet Napolitano actually tried to recruit hackers and other security talent for DHS in Hollywood-esque fashion!

The sessions were actually quite good, with tracks in application development, law, hackers and threats, data security, policy and government, and governance, risk and compliance. One session I attended on data breaches was interesting; the speaker asked the audience to raise their hands if they had experienced a data breach, and three quarters of the room raised their hands. Data breaches are occurring, and to their credit, companies seem to be aggressively pursuing a strategy of prevention over cure.

BDS in the Cloud launched

  
  
  
  
  
  
Biscom just launched its cloud offering for BDS - a secure file transfer solution that is now available on a monthly subscription basis. We're pretty excited about this. We've been running a select few customers on our cloud for a while now, and have officially opened it up for all customers.

We've partnered with Amazon's Elastic Compute Cloud (EC2) to provide a robust, reliable (99.95% uptime) infrastructure to host the BDS application.

For more information, see the web page on BDS in the Cloud.
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A call with Carol Baroudi at Aberdeen

  
  
  
  
  
  
I just had a talk with Carol Baroudi, Security Research Director at Aberdeen, today. She wrote an excellent, data-driven whitepaper on Secure File Transfer which you can download for free here. Some of you may know Carol from her Internet for Dummies book. She's updating her SFT whitepaper and wanted to find out what's new in the secure file transfer space. Well, lots actually!

It made me think about what we've been up to in the last 6-12 months here at Biscom. We released version 3.1 of Biscom Delivery Server just last month, added a new compliance role, introduced a Chinese language version of BDS, set up a real-time monitoring tool for watching system activity and user transactions, added support for user quotas and user expiration, and have built new modules for automating many of the manual tasks of sending and receiving files.

One topic we covered quite a bit is the cloud. We've been secretly offering a cloud version of BDS for a while now, and will be coming out with an official offering soon. We see a big market for cloud computing, and secure file transfer really fits in nicely as a cloud solution -- no CAPEX, reduced management of physical servers, robust performance, scalable performance as demand increases, and often it's faster because of better availability of bandwidth. We've also designed our cloud solution with our premise solution in mind, so customers can start off with our cloud offering, and easily migrate to a premise solution as their needs change. Moving from cloud to premise, end users will not see any change in the user interface or have to change their existing behavior, and all their files and deliveries will still be available. Companies can also go the other way -- from a premise to cloud solution just as easily! The hybrid approach that we're taking offers a lot of flexibility to our customers. Many want to explore the cloud, but would like an easy alternative if they need it brought in-house, or vice versa. Carol calls it "security as you like it," and I think that's a perfect description of our hybrid model.
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